Bosch Solar Services is replacing all roof-mounted Bosch c-Si 60 NA30119 solar modules currently installed in the United States and Canada as part of a voluntary recall undertaken in conjunction with the U.S. Consumer Product Safety Commission.
Why is Bosch Solar Services replacing the modules?
Bosch observed that a small number of c-Si M 60 NA30119 modules exhibited what appeared to be heat marks near some solder joints. Bosch then conducted a detailed technical review to determine the cause of the marks. Through this analysis, Bosch determined that where electrical contacts to the solder had degraded, the resulting contact resistance could result in heat. If the heat were great enough, and if the mounting structure or embedding material were flammable, Bosch determined that it was theoretically possible for a fire to result. Although no such fires have been reported, Bosch commenced this recall to ensure the quality of its products and the safety of its customers.
Arrange for Replacement
If Bosch c-Si M 60 NA30119 solar modules are mounted on the roof of your building or home, please call our Customer Service Hotline toll free at 1-855-866-8470 (Monday to Friday, 7 a.m. to 7 p.m. Central Time) or email us at email@example.com
Some answers to frequently asked questions about the replacement program may be found here .
Please check with the company that installed your solar panels to determine whether c-Si M 60 NA30119 panels have been installed on your roof. Each c-Si M 60 NA30119 panel contains 60 cells, arranged in 10 rows of 6 cells. Each cell is marked with the Bosch brand. The frame surface of the panel is smooth, with no grooves.